Vertex Learning SolutionsChanging Behaviours Through Education
Enrol now
Student support

Report an issue.

Having a problem with your VLS course, account, or the website? Tell us what happened, and our support team will review the issue and help you resolve it.

Response within 1 working dayHandled confidentially

Report a technical issue

Give us as much detail as you can — it helps us fix it faster

Your details
About the issue
Technical details (auto-detected). We'll include your browser and device info to help us reproduce the problem faster.
Detecting…
Your report is handled confidentially — Privacy Policy
How it works

We'll resolve your issue quickly.

Submit the form with as much relevant information as possible. This helps our support team understand the problem and respond more efficiently.

1

Submit your report

Enter your details, select your course where applicable, and describe the issue clearly.

2

We'll Investigate

Our support team will review your submission and investigate the issue.

3

We'll Get Back to You

We'll contact you through your registered email with an update, resolution or any further information we need.